Terms & Conditions

Last Updated: September 4, 2026

Welcome to Kepory. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. About Kepory

Kepory is an online store offering grooming and personal-care products to customers in India.

Throughout these Terms & Conditions, “we”, “us”, “our”, and “Kepory” refer to Kepory. “You” or “customer” refers to any person accessing our website or purchasing our products.

2. Use of Our Website

By using this website, you agree that:

• You will provide accurate and complete information when placing an order.

• You will use the website only for lawful purposes.

• You will not attempt to interfere with the security or operation of our website.

• You will not use our website to conduct fraudulent or unauthorized transactions.

We reserve the right to refuse or cancel an order if we believe the transaction is fraudulent, unauthorized, or violates these Terms & Conditions.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colours, packaging, labels, and appearance may vary slightly from the images shown on the website.

We reserve the right to modify product information, availability, specifications, and pricing at any time without prior notice.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.

We accept the payment methods displayed at checkout. Payments may be processed through third-party payment providers.

By submitting an order, you authorize the applicable payment provider to process the payment for your purchase.

5. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order is considered accepted once we have confirmed its processing.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

• Product availability issues

• Incorrect pricing or product information

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Delivery limitations

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method, subject to our Refund & Cancellation Policy.

6. Shipping and Delivery

We aim to dispatch orders within the timeframe communicated on our website or during checkout.

Delivery times may vary depending on the delivery location, courier service, weather conditions, holidays, or other circumstances beyond our reasonable control.

Kepory is not responsible for delays caused by courier partners or circumstances outside our control.

Customers are responsible for providing an accurate delivery address and contact information.

7. Cancellation and Refunds

Order cancellations, returns, replacements, and refunds are governed by our Refund & Cancellation Policy.

Customers should review that policy before placing an order.

Where a refund is approved, the refund will generally be processed using the original payment method or another method permitted by our payment provider.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible with your order details and relevant photographs or other supporting information.

We will review the issue and determine the appropriate resolution in accordance with our applicable policies.

9. Personal-Care Products

Kepory products are intended for their stated purposes and should be used according to the instructions provided with the product.

Customers should review product ingredients and instructions before use and discontinue use if irritation or an adverse reaction occurs.

Product results may vary between individuals. Kepory does not guarantee that every customer will experience identical results.

10. Intellectual Property

All content on this website, including but not limited to logos, brand names, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to Kepory unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our website content without our prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other service providers.

Your use of such services may also be subject to the terms and policies of those third parties.

12. Limitation of Liability

To the extent permitted by applicable law, Kepory shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions shall be subject to the applicable jurisdiction of the courts of India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

Kepory
Website: Kepory
Customer Support: Please use the contact information provided on our website.

By using the Kepory website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.